ANZ bites the dust – rumbles in the rebrand jungle

pipandco_anz_091104_01

This space has covered a range of brand makeovers and the subject has become a little tiresome.

As previously mentioned, changing a brand in recent times is a hot to-do item on a sleepy corporate agenda, as it keeps a studio full of designers employed. One is happy that in this case that the fees, reportedly AU$15million, helped a team of designers keep busy, and hopefully these fees helped knock over a few mortgages, or funded several holidays.

The sad thing about this brand makeover, and a whole lot of other brand makeovers, is that the overall dialogue about design is not a constructive process. The ANZ rebrand has witnessed a raft of negative reviews from a vocal minority – designers and journalists. These reviews have subsequently trickled down to the wider public who assess this news story as a trivial whinge fest.

On this occasion we have mixed up our response to seek a broader and constructive response.

Some good things about the new ANZ brand:

  • it employed a team of design and marketing people
  • the outcome explores creative and design expression for large companies
  • its recall and roll out will employ a range of new trades and manufacturing
  • this brand dared to add a symbol to its visual suite
  • the lettering is a departure from the extra bold incumbents
  • the grey, white and blue colour palette is also a new departure from a prominent blue palette
  • it is interesting witnessing the lettering transform from hard corners to all curves
  • the symbol has curious abstract quality and has inspired many responses – from lotus to crying baby
  • the project commissioned a local creative outfit

Some opportunities from the new ANZ brand:

  • hopefully all the materials used in the recall and roll out will be minimised, recycled or reused in some way
  • mixing the italic inspired ‘A’ and roman ‘NZ’ is a design challenge which requires a vast amount of design testing and review
  • the italic inspired ‘A’ has achieved an awkward shape and relationship with the other letter forms
  • the multiple horizontal striping makes a more prominent graphic expression as compared to a single stripe
  • maybe the ANZ could move from being a typemark and symbol to just a symbol mark
  • there is a vast amount of feedback available for the next round of brand change
  • there is a vast amount of feedback available for any company looking to change their brand
  • there is an opportunity to keep this new brand relevant over 10 year with an imaginative communication programme in place

We think that it is a given that many brands that don’t need changing will face a chorus of make overs in the future. For generations people have happily superceded great things, that often don’t need changing, for the sake of keeping up with what is hot, hip and contemporary. Why should a company’s brand mark escape this hapless trend? Maybe the next big brand change will be less about creating a contemporary expression and more about having the consideration and craft invested in it to be a brand that gets better as the years roll by.

What makes brands last are the brands that have graphic elements (type and image) that are quirky yet are well crafted. As compared to ANZ ’s incumbent brands, one feels that the awkwardness of the letter forms invested into latest ANZ brand will make it less desirable and as time goes by.

We are considering (as a process for recommendation in our next large brand redesign project), that it may be valuable to seek the opinions of a select panel of peers prior to launch, rather than dealing and assessing feedback in forums like this after the project is officially launched.

Thank you Simeon King for the following links:

News.com.au
Under Consideration – Brand New

3 comments

3 Comments so far

  1. Simon Food Favourites November 6th, 2009 11:36 am

    when i received an email with the new logo i thought it was junk spam mail and didn’t realise they had changed their corporate identity. i’m actually not with ANZ so perhaps it was junk mail anyway about an account i don’t even have. nice feedback you’ve given. for me the symbol looks like a health care company representing mother and baby. looks to me like a corporate business company trying to be all soft and feeling to evoke trust and warmth but in the end don’t they just want your money like all banks? :-)

  2. Simeon King November 18th, 2009 2:03 pm

    Excellent summary of the whole dilemma of mega rebranding. I think you may have put it to bed for a while. But first before rebranding closes it’s eyes for a long deep sleep…

    The first ANZ logo, made of careful diagonal line cuts, was probably the first logo I can remember and totally admired for its geometric resolution. All ANZ logos have since paid some strange homage to the original but never got back to the same commanding strength. I do agree that perhaps they should now shoot for a symbol and not a logotype solution.

    nab=national star
    westpac=w
    anz=anz/flowerperson
    commonwealth=southerncross=sao with vegemite

  3. Stuart December 28th, 2009 7:30 pm

    I think this is an interesting subject as I was just reflecting today, on two re-brands that have caught my attention this year (2009).
    Qantas + Pepsi (cola)
    I’ve asked myself the question -Why did these guys/girls bother?
    Both the QANTAS and Pepsi re-brands ( focusing on logo ) appear to be so minor that they may as well have stuck to their previous visual identity. I’m sure the re-design would have been just a part of some larger re-branding campaign, however, the cynic in me suggests that CEOs and managers are catching onto the importance of design, which is fantastic, but some are overly conservative and don’t quite get ‘it’ yet.
    I’d hate to think that design is finding its way onto the corporate agenda for the wrong reasons, ie. Corporate Managers ‘been busy’ list.
    Go ANZ! At least they are buying into design whole heartedly, and not just dipping their toes into the vast ocean of intelligent creativity available in today’s society.

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